Terms and Conditions

Age of consent

By purchasing products from our website you declare that you are 18 years of age or above or have the legal right to possess Microcement products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, Hawk & Trowel is not obliged to accept your order.

Contract Formation
Orders made through www.microcement-suppies.uk are subject to acceptance and availability. Hawk & Trowel may choose at any time to cancel your order.

No contract will officially exist between yourself and Hawk & Trowel until your parcel has been dispatched.

Hawk & Trowel provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our ‘Security‘ page.

Your credit card is charged in the name of Hawk & Trowel.

Data Protection
Hawk & Trowel is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Delivery Security

If you have ordered Recorded delivery then you will need to sign for your parcel so that we know you have received it. If you are out when they call don’t worry!

You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 14 days and if not collected or delivered it will be sent back to us.

If you would like us to resend your order we will regretably have to charge you. If you would like to cancel your order we will refund you less the shipping costs and admin re-stocking fee.

Discount offers and Voucher Codes
Hawk & Trowel has the right to end offers at any time.
In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes can not be added together.

Disclaimer
Goods or packaging of goods may differ slightly to those displayed on the website.

Hawk & Trowel cannot be held responsible for errors or interruption on the website.

Copyright
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Hawk & Trowel.

Acceptance of terms and conditions

Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.